Provider Bulletin Survey

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* 1. Of the Managed Care Organizations (MCO) listed below, which style of online provider bulletin content presentation do you prefer? Click on each link to view the MCO site.

Molina Healthcare

CareSource

Buckeye Community Health Plan

UnitedHealthcare Community Plan

Humana Healthy Horizons in Ohio

Anthem

AmeriHealth Caritas Ohio

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* 2. Thinking about the website in your response to Question #1, what do you like most about its design?

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* 3. I am satisfied with the content of the Molina Provider Bulletin articles.

Satisfied

Somewhat Satisfied

Neutral

Somewhat Unsatisfied

Unsatisfied

If you answered "Somewhat Unsatisfied" or "Unsatisfied" what recommendations would you make to Molina to improve our Provider Bulletin articles?

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* 4. I feel informed after reading the Molina Provider Bulletin articles because they are clear and easy to understand.

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree

If you answered "Somewhat Disagree" or "Disagree" what additional information would you recommend Molina include in our articles to make them more clear and easy to understand?

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* 5. How is the readability of the Molina Provider Bulletin? Is the font style and font size easy to read?

Easy to read

Somewhat easy to read

Neutral

Somewhat hard to read

Hard to read

If you answered "Somewhat hard to read" or "Hard to read" is it the font size, font style or another aspect that makes readability a challenge?

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* 6. When you read articles in the Provider Bulletin, how often do you:

	Always	Often	Sometimes	Rarely	Never
Read only the headlines to get a general idea of the topic and skip the article	Read only the headlines to get a general idea of the topic and skip the article Always	Read only the headlines to get a general idea of the topic and skip the article Often	Read only the headlines to get a general idea of the topic and skip the article Sometimes	Read only the headlines to get a general idea of the topic and skip the article Rarely	Read only the headlines to get a general idea of the topic and skip the article Never
Read the first sentence of each paragraph in the article to understand the idea of the article	Read the first sentence of each paragraph in the article to understand the idea of the article Always	Read the first sentence of each paragraph in the article to understand the idea of the article Often	Read the first sentence of each paragraph in the article to understand the idea of the article Sometimes	Read the first sentence of each paragraph in the article to understand the idea of the article Rarely	Read the first sentence of each paragraph in the article to understand the idea of the article Never
Skim the whole article to get a general idea of the topic	Skim the whole article to get a general idea of the topic Always	Skim the whole article to get a general idea of the topic Often	Skim the whole article to get a general idea of the topic Sometimes	Skim the whole article to get a general idea of the topic Rarely	Skim the whole article to get a general idea of the topic Never
Carefully read the entire article	Carefully read the entire article Always	Carefully read the entire article Often	Carefully read the entire article Sometimes	Carefully read the entire article Rarely	Carefully read the entire article Never

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* 7. What topics are the most helpful? Please rank the items below with 1 being the most helpful topic and 5 being the least helpful topic.

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* 8. Where do you receive your Molina updates (choose all that apply)?

Provider Bulletin

Provider Relations Representative

Molina Provider Website

Provider Services Contact Center

Other (please specify)

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* 9. Which professional title best describes your role?

Office Manager

Physician

Physician Assistant

Nurse Practitioner

Billing Professional

Other (please specify)

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* 10. Do you pass the Provider Bulletin on to other people within your organization?

Yes

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* 11. Do you prefer to receive the Provider Bulletin via:

Fax

Note: Sign up here to receive the Provider Bulletin via email.

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* 12. Are you interested in joining the Provider Advisory Council? If so, please provide your contact information below:

Your Name

Group Name

TIN

Email Address

Phone Number