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Hospital Experience Survey - Molina Healthcare of Nevada

Molina Healthcare

Your feedback is important, and You Matter to Molina. As a valued hospital partner, please complete the survey below. This survey will take approximately 5-7 minutes to complete. Thank you!
1.Do you know how to reach your Molina Provider Relations Representative?(Required.)
2.How responsive have we been to your questions or concerns?
3.Did our Provider Services Contact Center Representatives provide clear information and fully resolve your issue?
4.Rate your satisfaction level on the customer service you receive from:(Required.)
Never Satisfied
Rarely Satisfied
Neutral
Satisfied
Very Satisfied
Your Molina Provider Relations Representative
The Molina Provider Services Contact Center
The Molina Utilization Management Team
5.Where do you feel like Molina is exceeding your expectations?(Required.)
6.Where do you feel like Molina is not meeting your expectations?(Required.)
7.Molina offers training sessions for providers, if you have participated, please rate the following training sessions:(Required.)
Never Attended
Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Satisfied
Provider Orientation
8.What training topics would you like Molina to provide?
9.Where do you receive your Molina updates (choose all that apply)?(Required.)
10.Molina offers Provider Bulletins to our network providers. Based on these Provider Bulletins, please indicate how strongly you agree or disagree with the statements below:

Note: Visit www.MolinaHealthcare.com/ProviderEmail to receive our Provider Bulletin by email(Required.)
Disagree
Somewhat Disagree
Neutral
Somewhat Disagree
Agree
I am satisfied with the content of the Provider Bulletin articles
I feel informed after reading the Provider Bulletin articles
The Provider Bulletin articles are clear and easy to understand
I was aware I could find back issues of the Provider Bulletin under the "Communications" tab on the Molina website.
I do not read the Provider Bulletins
11.How do you prefer to receive Molina News and Updates?
12.How do you prefer to receive Molina News and Updates?
13.If you prefer email, please provide an email address for Molina News and Updates.
14.Which hospital department do you work in?(Required.)
15.Are you interested in learning more about our Quality Improvement Programs or our Provider Relations Team?(Required.)
16.If answering "Yes," please leave your email address below or reach out to the Provider Relations Team at NVProviderRelations@MolinaHealthcare.com
17.Are you currently participating in a Joint Operations Meeting?(Required.)
18.If answering "No," and you would like to participate in a Joint Operations Meeting, please add your email address below, or reach out to your Provider Relations Representative at NVProviderRelations@MolinaHealthcare.com.
19.Are you interested in joining a regional Provider Advisory Council?(Required.)
20.If you answered "Yes" to joining a regional Provider Advisory Council, please provide your contact information below:
21.Please provide your contact information if you would like a Molina Representative to reach out to you on the feedback provided.
Current Progress,
0 of 21 answered