I hereby attest that I have successfully completed Session 1 of the ECM Provider Training conducted by Molina Healthcare as per the requirements set forth by the organization.

Training Topics Covered:
  • Enhanced Care Management Provider Manual
  • Enhanced Care Management | Overview and Requirements
  • ECM Exclusions and Other State Programs/Benefits | Non-Duplication
  • ECM Provider Roles and Responsibilities
  • Care Management Documentation System Requirements
  • Member Banner
  • Member Dashboard
  • Address Book
  • ECM Lead Care Manager Caseload
  • Assigning an ECM Lead Care Manager to an Enrolled Member
  • Adding and Removing Assignments in CCA
  • Deleting Assignments in CCA
  • Task Function
  • Healthwise Knowledgebase
  • Member Information File (MIF)
  • ECM Referral Forms
  • Presumptive Authorization
  • Availity
  • Care Coordination Portlet (CCP)
  • Direct Referral to Molina’s Member Location Unit
  • ECM Provider Sample Telephone Outreach Script
  • Enrollment in ECM
  • Closed-Loop Referrals
  • Provider Requirements for CLR
  • ECM Outreach Reporting, Billing and Reimbursement
  • Privacy Breach
  • Cultural Competency Trainings/ Person-Centered Care Planning Trainings
  • Pre-Call Review
  • ECM LCM Credentials and Confirmation of their Expertise and Skills
  • Members Aging Out
  • Physician Certification Statements

I acknowledge this training is an integral part of my contract with the organization and needs to be completed prior to working with any Molina ECM members. I am committed to applying the knowledge acquired during this session in my work.

Question Title

* Please add your information below in acknowledgement of training.

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