Provider Bulletin and Communications Feedback Survey

Question Title

* 1. Which professional title best describes your role?

Office / Business Manager

Physician or Practitioner

Billing Professional

Contracting / Managed Care Representative

Other (please specify)

Question Title

* 2. Where do you currently receive your Molina-related updates?

Email / Provider Bulletin

Molina's Website

Provider Newsletter

Availity (Provider Portal)

Provider Network Manager

Provider Contact Center

Other (please specify)

Question Title

* 3. How would you prefer to receive Molina communications?

Paper Mail

Townhall / Virtual Meeting Forums

Website / Portal Updates

Question Title

* 4. When you read articles in Molina provider bulletins, emails, newsletters, how often do you:

	Never	Sometimes	Often	Always
Read only the headlines to get a general idea of the topic and skip the article	Read only the headlines to get a general idea of the topic and skip the article Never	Read only the headlines to get a general idea of the topic and skip the article Sometimes	Read only the headlines to get a general idea of the topic and skip the article Often	Read only the headlines to get a general idea of the topic and skip the article Always
Read the first sentence of each paragraph in the article to understand the idea of the article	Read the first sentence of each paragraph in the article to understand the idea of the article Never	Read the first sentence of each paragraph in the article to understand the idea of the article Sometimes	Read the first sentence of each paragraph in the article to understand the idea of the article Often	Read the first sentence of each paragraph in the article to understand the idea of the article Always
Skim the whole article to get a general idea of the topic	Skim the whole article to get a general idea of the topic Never	Skim the whole article to get a general idea of the topic Sometimes	Skim the whole article to get a general idea of the topic Often	Skim the whole article to get a general idea of the topic Always
Carefully read the entire article	Carefully read the entire article Never	Carefully read the entire article Sometimes	Carefully read the entire article Often	Carefully read the entire article Always
Forward the information to others within your organization	Forward the information to others within your organization Never	Forward the information to others within your organization Sometimes	Forward the information to others within your organization Often	Forward the information to others within your organization Always

Question Title

* 5. Indicate how strongly you agree or disagree with the statements below:

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I am satisfied with the content of the provider bulletins/newsletters	I am satisfied with the content of the provider bulletins/newsletters Strongly Disagree	I am satisfied with the content of the provider bulletins/newsletters Disagree	I am satisfied with the content of the provider bulletins/newsletters Neutral	I am satisfied with the content of the provider bulletins/newsletters Agree	I am satisfied with the content of the provider bulletins/newsletters Strongly Agree
I feel informed after reading Molina communications	I feel informed after reading Molina communications Strongly Disagree	I feel informed after reading Molina communications Disagree	I feel informed after reading Molina communications Neutral	I feel informed after reading Molina communications Agree	I feel informed after reading Molina communications Strongly Agree
Molina communications are clear and easy to understand	Molina communications are clear and easy to understand Strongly Disagree	Molina communications are clear and easy to understand Disagree	Molina communications are clear and easy to understand Neutral	Molina communications are clear and easy to understand Agree	Molina communications are clear and easy to understand Strongly Agree
I know where to find previously released provider communications on Molina's website	I know where to find previously released provider communications on Molina's website Strongly Disagree	I know where to find previously released provider communications on Molina's website Disagree	I know where to find previously released provider communications on Molina's website Neutral	I know where to find previously released provider communications on Molina's website Agree	I know where to find previously released provider communications on Molina's website Strongly Agree
I often refer back to previously released provider communications on the website	I often refer back to previously released provider communications on the website Strongly Disagree	I often refer back to previously released provider communications on the website Disagree	I often refer back to previously released provider communications on the website Neutral	I often refer back to previously released provider communications on the website Agree	I often refer back to previously released provider communications on the website Strongly Agree

Question Title

* 6. What topics are most important to you and your organization?

Claims & Coding Information

Quality & Incentive Program Information

State and Federal Updates

Prior Authorization Information and Updates

Clinical Information

New and/or Resource Enhancements

Upcoming Educational Opportunities

Other (please specify)

Provider Bulletin and Communications Feedback Survey

Question Title

* 1. Which professional title best describes your role?

Question Title

* 2. Where do you currently receive your Molina-related updates?

Question Title

* 3. How would you prefer to receive Molina communications?

Question Title

* 4. When you read articles in Molina provider bulletins, emails, newsletters, how often do you:

Question Title

* 5. Indicate how strongly you agree or disagree with the statements below:

Question Title

* 6. What topics are most important to you and your organization?

Question Title

* 7. Please let us know if there are any other pieces of feedback you have relating to Molina’s communications: